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The Hearing Support Service

For children and young people 0-25 years

The Hearing Support Service (HSS)

The Hearing Support Service is a centrally funded service by Lambeth Council.


Who we are

Outreach Team

Our Outreach team includes: 4 Peripatetic Teachers of the deaf, 1 Teacher of the deaf / Educational Audiologist and 2 Early Years Educators.

Resource Bases for hearing impaired children and young people

We have two resource basis in the borough - one for primary and one for secondary school.

Visit here for further information about Jubilee Primary Hearing Impairment Resource Base. Our Resource Base team includes: Lead teacher, 4 Specialist Teaching Assistants and a Deaf Mentor/Instructor.  

 Visit here for further information about Elmgreen Secondary Hearing Impairment Resource Base.

What we offer

Lambeth Hearing Support Service provides information, advice and support to children and young people aged 0 to 25 years who have been diagnosed with a hearing loss and are Lambeth residents or attend a Lambeth educational setting. We support both the parents and carers and the schools in the following areas:

Support for Parents / Carers in the Early Years

  • Home visits are offered to the families of a child identified with a hearing loss to discuss the nature and degree of the hearing loss and the possible impact on language development and future management.
  • We aim to empower parents/carers to take positive action for their deaf children.
  • We offer Information and advice sessions, Family Signing sessions, and Family Social events.
  • We link with other professionals including Speech and language therapists, Audiological services, Cochlear Implant Teams, Early Years Alliance and The Mary Sheridan Centre Paediatricians and therapists
  • We remain in contact with parents / carers throughout their child's education.
  • We support the child's inclusion into the community.


Support for schools

  • We support inclusive education by providing a peripatetic service across Lambeth.
  • We work with other professionals from educational, medical and social services to meet individual needs.
  • We liaise with SENCOs and class teachers to provide information and guidance as well as to suggest strategies to ensure pupils have access to the curriculum and school environment.
  • We monitor the child's communication and language development as well as their hearing aid/cochlear implant benefit and use in the educational setting.
  • The service works closely with colleagues in the Health Authority to ensure optimum amplification.  Hearing aid wearers and cochlear implant users have their equipment monitored on a regular basis by a Teacher of the Deaf. All hearing aid wearers are assessed for a personal FM Radio Aid system.
  • We contribute to Education Health & Care Plans (EHCP) and annual reviews where appropriate.
  • We support the social and emotional well-being of our pupils throughout their school career.


When to refer to us

Children and young people 0 – 25 years are referred to the Hearing Support Service by an Audiology Clinic once the hearing loss has been identified.

If there is a need to refer a child or young person to the service our referral form needs to be sent to us with the relevant hospital information confirming the hearing loss.

Please contact us for a referral form.


How to contact us

The Sensory Support Service

Studio A01

Parkhall Business Centre

40 Martell Road


SE21 8EN

Tel: 020 3567 0601

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