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Local Offer

Multi Sensory Details

Local Offer

The purpose of the Local Offer is to enable families to make informed choices and exercise greater control over services by setting out a local offer of provision for children and young people with hearing, visual or multisensory impairment. This is to help them make choices about what is right for them over the services that their family receives. The Local Offer gives information to parents of children and young people with Special Educational Needs and Disabilities between the ages of 0-25, in a single place, which helps them to understand what services they and their families can expect from a range of local agencies, including what they are entitled to by law. It clarifies what provision is normally available from services including health and social care.

Specialist Provision and Funding

Specialist provision generally refers to support and services provided by specialists in education, health or social care following individual referral and specialist assessment. Services for hearing and visual impairment are currently provided by Lambeth through the use of core central funding on a commissioned service basis.

Who does what for families with children and young people with hearing, visual or multisensory impairment?

There are lots of new professionals who may come into your life once you know that your child or young person has special educational needs or a disability. Here is a list of some of the professionals and what they do.

Service Contact Details:

  • Hearing Support Service – 020 8671 8915
  • Visual Impairment Service – 020 3567 0602

Teachers of the Deaf (ToD)

Teachers of the Deaf support children and young people with hearing impairments from birth to 18 in mainstream and special schools and other settings.

Lead Teacher of the Deaf is Beth McClure Contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Teachers of the Visually Impaired (QTVI)

Teachers of the Visually Impaired support children and young people with visual impairments from birth to 18 in mainstream and special schools and other settings.

Lead Teacher of the Visually Impaired: Rosalind DekkerContact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Early Years Educator / Specialist Teaching Assistant – Hearing Impaired

An Early Years Educator or Specialist Teaching Assistant is someone who works alongside teachers. They support individual children or small groups to help them learn and take part in activities in schools or nurseries or the home. They also provide sign language support for young deaf children in nursery or school.

Mobility Officer - Visually Impaired

A Mobility Officer specialises in physical and motor development. They can assess your child and develop a plan. A Mobility Officer may see your child at home or in other settings, like a nursery.

Mobility Officer: Sarah Dempsey Contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Media Resources Officer – Visually Impaired

The Media Resources Officer prepares a range of materials in large print, Braille and Moon as required. This ranges from test papers to text books to non-fiction and reading books. In addition, the MRO maintains the stock of general and library resources to support the team.

Media Resources Officer: Barbara Palmer Contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Audiologist – Hearing Impaired

Audiologists carry out diagnostic testing for hearing, and balance problems; fit and tune digital hearing aids, Bone Anchored Hearing Aids and cochlear implants. They also offer advice on a range of audiological devices and equipment.

Service Audiologist: Susan Hawkins Contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Specialist Services

ServicesHIVI
(1) Referral / Care Pathways and Assessment

Most hearing impaired children and young people are referred to the service through a care pathway.

The following links provide examples of our referral and care pathways:

  • New Born Screening
  • Referral procedure for Hearing Support Service
  • Outline of Service Packages
  • Criteria for Support Allocation
  • S&LT Care Pathway (Under5s)
  • S&LT Care Pathway (Mainstream)
  • S&LT Care Pathway (Hearing Impaired)

Most hearing impaired children and young people are referred to the service through a care pathway.

The following link provides more information:

  • Referral procedure for Visual Impairment Service
(2) Teaching, Support and Monitoring

The service deploys a range of methods from direct teaching to supporting staff to the monitoring of children and equipment. The following links are to documents outlining some of the packages and support methods:

  • Outline of Service Packages
  • Audiology Policy
  • Use of support time – terminology document

The service deploys a range of methods from direct teaching to supporting staff to the monitoring of children and equipment. The following links are to documents outlining some of the packages and support methods:

  • Services document
  • Use of support time – terminology document
(3) Training

he service provides a range of training opportunities for schools, settings and other groups on the effects of hearing impairment and strategies to support

The service provides a range of training opportunities for schools, settings and other groups on the effects of visual impairment and strategies to support

(4) Resources

The service offers advice on the use of hearing aids, cochlear implant processors, radio aids and other assistive listening devices, to enhance access to the curriculum.

In addition, adapted learning materials including visuals, tactile and amplification methods/resources are also available.

The service has a resource base equipped with computers, Braille machines, Braille translation equipment, a wide range of toys and tactile materials, a library of books including large print, tactile and Braille and a selection of audio tapes.

Early Years and Education

Children and young people with SEN and/or a disability have a right to education on an equal basis with their peers. Pre-school provision and the schooling system are required to make reasonable provision to ensure that children and young people with SEN and/or a disability achieve educationally.

The Statement of Special Educational Needs is to be replaced by the new Education, Health and Care Planning Process. All children who currently have a Special Educational Needs Statement are in the process of converting to the new system. A request may be made to the Local Authority to assess for a statutory Education, Health and Care Plan.If it is agreed to carry out an assessment for the child/young person then any information already gathered can be used to help draw up a draft Education, Health and Care Plan. All children who require special school provision will be required to have an Education, Health and Care Plan.

Early Years Support

Early Years Support is provided for children from birth to school age with additional needs. The Early Support Workers can work with the parent and child to offer advice, information and support to parents on health, education and social care issues while promoting and developing skills through play.

Contact Karen Nugent at the Early Years Alliance for more information.

Children’s Centres

Children’s Centres offer support to all parents/carers, children and young people. They provide information, activities and resources in relation to children with additional needs. A number of Children’s Centres in Lambeth offer sensory rooms and activities to support hearing and visually impaired children.

Childcare

For free and paid childcare opportunities:

Primary and Secondary Schools

In Lambeth, the majority of children with SEN and/or a disability are usually educated in mainstream schools. All schools in Lambeth should provide information on accessibility, specialist support available to pupils, planning and monitoring of progress, extended school facilities, training and awareness for staff.

Special Schools

For some children and young people, the Local Authority may decide that their needs are such that they can be best met by attending a special school in Lambeth. Special Schools in Lambeth are:

  • The Livity
  • The Michael Tippett School
  • Turney
  • Lansdowne
  • Elmcourt
  • Vanguard

Health

Any concerns about your child's health, well being and development can be raised with your local GP. In addition, Health Visitors support all families with pre-school children from pregnancy to starting school. A number of hospitals and agencies work specifically with children and young people with hearing and visual impairment.

New Born Hearing Screening Programme

http://hearing.screening.nhs.uk/public

Guys and St Thomas' Hospital

http://www.evelinalondon.nhs.uk/our-services/hospital/newborn-hearing-screening/overview.aspx

St George's Hospital

http://hearing.screening.nhs.uk/screeninginmyarea.php?orgcode=RJ701

Great Ormond Street Hospital

TBC

Speech and Language Therapy - Mary Sheridan Centre

http://www.evelinalondon.nhs.uk/our-services/community/community-speech-and-language-therapy/referrals.aspx

Occupational Therapy

http://www.lambeth.gov.uk/social-care-and-support/care-at-home/occupational-therapy-guide

http://www.evelinalondon.nhs.uk/our-services/community/community-occupational-therapy/overview.aspx

Child and Adolescent Mental Health Service (CAMHS)

http://www.slam.nhs.uk/our-services/service-finder-details?CODE=SU0233

National Deaf Adult Services (Lambeth and Southwark)

http://lambethandsouthwarkmind.org.uk/directory/national-deaf-adult-services/

South West London and St George's Mental Health Trust

http://www.swlstg-tr.nhs.uk/advice-support/

Mary Sheridan Centre for Child Health

http://www.evelinalondon.nhs.uk/our-services/community/locations/mary-sheridan.aspx

Social Care

If your family needs support from Social Care, they can be contacted via http://www.lambeth.gov.uk/social-support-and-health/contact-the-social-care-and-support-teams

Children and Young People's service Families Information Service Telephone: 0845 601 5317 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Adults' and Community Services Lambeth Adults' and Community Services Telephone: 020 7926 5555

Adaptations may be available to support children and young people in the home and Contact adults' and Occupational Therapy should be contacted via Community services on 020 7926 5555.

Parent Partnership

This is a free and impartial service which supports parent and carers who have a child or young person who has or may have a special need or disability.

 

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

http://www.lambeth.gov.uk/schools-and-education/support-and-sen/parent-partnership-service-guide

Telephone: 020 7926 1831 or 020 7926 9805

Further and Higher Education

Young people (on leaving school) and adults can apply to attend college for which the entry requirements may vary from course to course. All colleges are required to have provisions to enable people with additional needs and disabilities to learn. Universities also have provisions to support students with additional needs. Education, Health and Care Plans stop when a young person goes to university and other funding streams can then be applied to.

The Adult Community Learning Strategy sets out the strategic direction of Lambeth Adult Learning for three years from 2013 – 2016. It includes a summary of Lambeth’s vision as a learning partnership which engages and supports the most disadvantaged citizens in the borough, while remaining open to all.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Lambeth Adult Learning Phoenix House, 2nd Floor 10 Wandsworth Road London SW8 2LL

Learning Support Services - Lambeth College

Lambeth College’s Learning Support Service works with students with:

  • Hearing Impairments
  • Visual Impairments
  • Medical Conditions
  • Learning Difficulties
  • Specific Learning Differences, eg dyslexia
  • Physical Disabilities
  • Mental Health Difficulties

They are able to provide specialist equipment for students with disabilities or support tutors for those with learning difficulties.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Telephone Numbers: Switchboard 020 7501 5010 Course Information 020 7501 5000 School Links and Liaison 020 7501 5754

Text messaging for enquirers who are deaf or hard of hearing

Deaf and hard of hearing enquirers to the College can use a text message to request a prospectus or other information from the Course Advice and Information Service. Simply send your text, with your enquiry, to 020 7501 5320. The College will acknowledge your enquiry via a return text message.

Employment

Looking for employment opportunities on leaving school or college?

There are a number of organisations in Lambeth which support young people with special educational needs and disabilities to find employment and training.

Connexions – Lambeth

Provides advice, information, support and guidance for young people on a wide range of issues such as careers, employment and training. Includes a placement service for local employers via the One Stop Shop.

020 7326 7642 - One Stop Shop

0808 001 3219 - Connexions Direct - available outside opening times

020 7926 9620 - Admin only

http://www.centrallondonconnexions.org.uk

One Stop Shop, 1-5 Acre Lane, Brixton, London SW2 5TB

Apprenticeships and Foundation Learning

A range of apprenticeship opportunities in a variety of vocations are available to give people the chance to gain useful on-the-job experience and training. Foundation Learning courses are available to support and develop people, helping them to gain employability and personal development skills to progress to an apprenticeship, further training or employment.

Lambeth College offers apprenticeships in a range of sectors including Business and Administration, Health and Social Care, Children and Young People’s Services, Construction and the Built Environment, Hairdressing and Beauty Therapy, Hospitality and Catering, Security, Journalism and many others.

Contact their Apprentice Hotline: 020 7501 5313

Job Centre - Disability Employment Advisors

Disability Employment Advisors enable people to find and retain work and provide support to assist with employment or further information visit: www.gov.uk/contact-jobcentre-plus or www.gov.uk/looking-for-work-if-disabled/looking-for-a-job

Tel: 0845 6002808 Textphone: 0845 6001770

Lambeth and Southwark MIND

Work Choice provides specialist support for people with disabilities to find work and progress in employment for 16 hours per week or more.

http://lambethandsouthwarkmind.org.uk/directory/pathways-to-work/

Additional Information Sources

There are a range of organisations offering additional support and guidance. This list is not exhaustive but provides links to both local and sometimes national sources of information.

1. NDCS – National Deaf Children’s Society

  • Main homepage www.ndcs.org.uk
  • http://www.ndcs.org.uk/family_support

    If you require local support please contact their free phone helpline: Telephone: 0808 800 8880 Textphone: 0808 800 8880 Fax: 020 7251 5020 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

  • Lambeth Deaf Children’s Society http://www.ndcs.org.uk/family_support/support_in_your_area/local_groups/find_a_local_group/greater_london/lambeth_dcs.html

2. RNIB – Royal National Institute of the Blind

If you want to find out more about how the London team can help support you and your family speak with a member of the team. Telephone: 020 7391 2151 Email: actionlondon& This e-mail address is being protected from spambots. You need JavaScript enabled to view it

3. CHSWG - Children's Hearing Services Working Groups (CHSWGs) are multi-disciplinary and involve professionals and local service users, including parents. They take the lead in monitoring and developing integrated service delivery for deaf children and their families

4. NATSIP – National Sensory Impaired Partnership

They offer a useful link to a range of other web sites and aligned organisationshttp://www.natsip.org.uk/index.php/links

5. RLSB – The Royal London Society for Blind People – support for families, children and young people

http://www.rlsb.org.uk/

Complaints about Education, Health & Social Care

Lambeth Borough Council

You can contact the Council to make a compliment, comment or complaint about any Council services you have received or decisions you are unhappy about, including Adult and Children’s Social Care services.

For further information visit: http://www.lambeth.gov.uk/elections-and-council/contact-us/make-a-complaint-guide Tel: 020 7926 9694

School Complaints

All schools should have their own procedures in place which you will need to follow if you have a complaint. Each school is required to make their complaints procedure available on request.

There are certain types of complaints for which separate statutory arrangements exist such as content of the curriculum, religious education, school admissions, transfers to maintained schools, temporary or permanent exclusions, home-to- school transport and special educational needs. If your complaint is about one or more of these issues, you should contact the Complaints Team at Lambeth Borough Council (see above).

Hearing Support Service or Visual Impairment Service Complaints

For both services, you can contact the Head of Service of you have a complaint.

Tel: 020 3567 0601 Email: XXX

Health

If you have compliments, comments, concerns or complaints about NHS services you can contact:

Social Care

Mediation

Mediation services are available to help parents and young people solve disagreements about the Education, Health and Care Planning process when the Local Authority makes a decision about:

  • whether to undertake an Education, Health and Care assessment;
  • agreeing to an Education, Health and Care Plan

You will be informed of your right to appeal either of these decisions. At this time you will be told about the independent mediation service. If you want to appeal, then the mediation service can be contacted. You have a right to choose a different mediation service if you wish.

For further information contact the Parent Partnership Service:

This is a free and impartial service which supports parent and carers who have a child or young person who has or may have a special need or disability.

parentpartnership.org.uk

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

http://www.lambeth.gov.uk/schools-and-education/support-and-sen/parent-partnership-service-guide

Telephone: 020 7926 1831 or 020 7926 9805

IPSEA Information Service

IPSEA is a national charity providing free legally based advice to families who have children with Special Educational Needs and/or a disability. All their advice is given by trained volunteers.

For more information visit: www.ipsea.org.uk Tel: 0800 018 4016

Parent/Carers Support and Involvement

We know filling in forms can be boring so it is our intention to use a range of methods to ensure that the views of children and young people and their parents and carers are recorded and heard in relation to hearing and visual impairment services.

All of our consultations, questionnaires and meetings are about you….

  • what you like
  • what you don't like
  • how you feel about the service
  • what you would like to see improved and developed

It is really important we know your wishes and feelings.

There will be ongoing dialogue between children, young people, parents/carers and the service/setting they are using. This will be in a range of formats from discussions at meetings, to formal reviews to written reports as well as informal conversations.

The service will also gather information more formally at key points through an academic year. This will be used to inform future service provision.