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Local Offer

Lambeth Parent Information Advice and Support

This service is universally free at the point of access and works for parents and carers of targeted children and young people with SEND and with their families.

We offer impartial and confidential advice and support around education, health and social care.

The service will make parents aware of the local authority’s services for resolving disagreements and for mediation.

HOW TO ACCESS THE PARENT INFORMATION AND ADVICE SUPPORT SERVICE?

  • The service can be accessed by email, telephone or in a face to face meeting
  • The service will signpost parents where appropriate to alternative and additional sources of advice , information and support available locally including the voluntary sector, housing support , careers advice , employment support, health and social care.
  • The service will offer individual casework and representation for those who need it as outlined below.

WHAT HELP DO WE OFFER PARENTS and CARERS ? Advice

  • Telephone helpline support
  • Email support
  • Meetings in person to discuss difficulties
  • Support communicating with professionals e.g. writing letters, emails and telephone calls
  • Guidance on Statements of SEN and Education Health and Care Plans (EHCP’s)
  • Advice on systems, procedures and processes related to SEND
  • Advice on systems, procedures and processes related to SEND related disability discrimination legislation
  • Support to achieve positive outcomes at meetings and reviews
  • Help in understanding professional reports
  • Informal mediation at all stages with schools and the Local Authority
  • Advice on personal budgets
  • Information on Health and Social Care policies and procedures as they relate to SEND
  • Advice and support with transition at each educational stage
  • Support and advice with Post 16 options
  • Advice and support with SEND Tribunals

Guidance

  • Guidance on Education , Health and Social Care Plans (EHCP)
  • Guidance on support services including letters, emails and reports.
  • Guidance on communicating with professionals including dealing with correspondence.

Downloadable leaflets

IASS drop in spring & summer sessions 2016

IASS guide - SEN Support in mainstream schools

IASS draft Confidentiality policy

IASS draft Impartiality policy

IASS guide - Personal Budgets

IASS guide EHC Needs Assessments

IASS guide EHC plans

IASS guide Lambeth local offer

IASS Guide Funding SEN Support – mainstream schools

IASS guide what if I disagree

Looking for a school for your child

Contact : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Contact : Chris White Parent Information and Advice Officer 020 7926 9805 Anita Bey Parent Information and Advice Officer 020 7926 1831

KIDS Disagreement Resolution and Mediation Services

Tel: 020 7359 3635 Email- This e-mail address is being protected from spambots. You need JavaScript enabled to view it Website: www.kids.org.uk/mediation

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